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AI
Parvis AI Chatbot
AI agent created for Parvis.

Challenge
Parvis needed an AI assistant that could improve response times without replacing the value of human support. The main challenge was creating a flow where automation felt helpful, controlled, and connected to the real customer service process.
Our Spark
We connected AI, Meta messaging, and webhook-based automations so conversations could be handled intelligently while still allowing a human handoff when needed. The logic was designed to identify intent and keep the experience clear for both users and operators.
Impact
The chatbot created a flexible service layer where users can interact with AI or move toward human assistance according to the situation. It reduced repetitive handling and gave the client a more scalable way to manage conversations.